Do testers goldplate too?

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Do testers goldplate too?

via Flickr by by Mykl Roventine

Why is it always the developers who get blamed for goldplating? Most people who have worked in a project environment know that goldplating is one of the biggest contributors to scope creep. When you consider that the cost of change increases as the project timeline progresses, it becomes evident that, in addition to increasing scope, goldplating by a developer can also be costly.

But, what if the developers are not the only contributors to goldplating? What if goldplating is also being done by the testers? Considering the cost of change at the various stages in the SDLC, it becomes clear that goldplating by a tester could be ten times more costly than if it is done by a developer.? But, exactly how can a tester goldplate?

Goldplating by a tester?can occur when a tester goes beyond the stated requirements in an effort to produce a “quality” product.? A tester may feel that their suggestion would improve the customer experience so they log this in the defect log.? While their suggestion may do exactly what they envisioned, if it was not within the scope of the stated requirements, it becomes a form of goldplating or “feature creep”.?? A tester’s job is to ensure that a quality product is delivered, but many testers rely on their own definition of quality rather than using the requirements to define quality.

Quality is defined as the ability to meet specified requirements as stated by the user.? The key in this definition is the user.? It is the user’s perception that determines whether a product meets their expectations.

To mitigate the risk of?gold-plating?by testers, all defects should be triaged by a member of the project team who has a clear understanding of the requirements scope. ?This person can determine whether each defect is truly a defect related to the current project or an enhancement suggestion for a future release.