Communication Gaps Kill Projects: Your Checklist for Clear Messaging Every project manager has lived through this nightmare: You’re three weeks from launch when someone on the development team casually mentions a feature requirement you’ve never heard of. Or worse, the client erupts because nobody informed them about a timeline change discussed internally six weeks ago. […]
Do you know your sender from your receiver? Can you describe the link between project stakeholder management and project communication management? This short video quiz will set you straight on important communication concepts. They are not just ideas, they are ideas that will shape your communications strategy. And a good communication strategy and plan helps […]
One of the most crucial skills we can develop as leaders is the ability to have difficult discussions with compassion and directness. Do you tell that team member that they are underperforming or do you drop hints and compliment others who do terrific work and hope they catch on? I can think of a time […]
In principal negotiation, we would never lie And we don’t want to work with someone who lies And we talk about being soft on the people, but hard on the problem This approach is all about how can we negotiate, solve a problem, reach an agreement, and not wind up with anger and frustration and […]
We do a lot of negotiating, absolutely And if we’re not careful with how we negotiate, people will not work with us again. I would like to say that most of us, most of us want at the end of a negotiation, for the relationships to be good and for people to want to continue […]
I remember once my boss sent me to a class on negotiation I thought, “Okay, awesome, I get to go to a class for a couple of days and it counts towards my professional development.” But I really didn’t understand why I was going into negotiation class because I didn’t work in procurement I didn’t […]
Here is a simple scenario to help you understand your conflict resolution mode. If you’re not able to take the full Thomas Keller instrument or TKI, here is a scenario to help you identify your conflict resolution mode. You are a project manager. You and another project manager both need the same subject matter expert, […]
The way I present it, Emotional Intelligence, is something positive. Leaders who have high emotional intelligence definitely do better than leaders who do not. I present it in terms of somebody who is self-aware and has self-control, exhibiting what we would call positive behaviors. One day I was doing a talk for one of the […]
In our professional lives, we often encounter individuals who require us to communicate with them in unique ways. This has come up during our discussions in a few different contexts. For example, one of you shared an experience where you had to personally deliver a document and then sit down to listen to war stories. […]
