“But communication is two-sided – vital and profound communication makes demands also on those who are to receive it… demands in the sense of concentration, of genuine effort to receive what is being communicated.” Roger Sessions In any communication, both the sender and the receiver have a crucial role to play. It’s not just about […]
As adults, we like to think that we have grown out of the need to be influenced by others. However, the truth is that peer pressure still affects us in many ways. It’s important to choose our company wisely and be conscious of the impact others can have on us. This is especially important in […]
“He that fights and runs away, May turn and fight another day; But he that is in battle slain, Will never rise to fight again.” – Tacitus The above quote is not meant to imply that you will be engaging in warfare at the office. It is a very old quote and yes it was […]
“The road to success is always under construction.” – Lily Tomlin It is true – the road to success IS always under construction. WHY is the road to success always under construction? It is a dynamic road, ever-changing. Twists and turns will appear along the way. The trick is to welcome the construction. Don’t see […]
What a long day it has been! You gave it your all, and now you’re ready to leave work behind and recharge. But then you realize there’s still that last piece of the stakeholder presentation that you must finish and forward to your sponsor. That sinking feeling hits you hard, and suddenly you’re back in […]
We all know that interrupting someone while they are speaking is considered impolite. As parents, we teach our children to say “Excuse me” before they join a conversation. But what about interrupting ourselves? Believe it or not, it can be a valuable skill to learn. We all have moments where we have an immediate and […]
Suddenly, Sam had that feeling that he had forgotten something – the feeling that can make us feel a bit queasy or bring on a cold sweat. He then realized what it was: he had totally forgotten to tell his project steering committee about the change request from the branch office that he got when […]
It’s easy to get caught up in the details of managing a project. Details like when deadlines need to be met, what tasks need to be completed, and how to manage resources can become the sole focus of any project manager. But, you must remember that projects are completed by people, not just by paperwork. […]
Empathy is the ability to understand and share the feelings of others. In the healthcare field, empathy is a crucial trait for leaders to possess in order to effectively lead and manage their teams. The power of empathy allows healthcare leaders to build strong relationships with patients and staff, as well as create a positive […]
“What doe he want from me?” Asked my colleague as she showed me an email from a team member. My colleague had asked me to work with her on her responses to others. She knew that she was coming across as harsh and she wanted to work on her tone, specifically in her written communications. […]