pmp certification

Lazy to hire PMPs

I received an email from the studio audience which has sparked one of my rare but fun rants.

“…companies should use PMPs instead of untrained but experienced project leads. If you have any sources I could use, please send them on!!”"

Deep breaths Josh….deep breaths…..

That’s Lazy

If screening for PMP certification is a part of your hiring strategy, and even worse, you screen out candidates for not having it, you are being lazy and doing yourself a disservice.  It’s a lazy way to look at the candidates and it’s going to yield terrible results for you.  You are going to turn away people who would have been your rock stars unless you look at the whole picture.

Sure, it’s more work.  But it’s well worth it to make the right hire than to struggle for months or years with the wrong one.

There are so many people I’ve worked with who had no certifications, many with no advanced degrees, who could mop the floor with most of the credentialed PMPs out there.

If you have PMP blinders on when hiring for project managers, you are cutting corners and you will pay for it in the long run.

That’s Silly

What does “untrained but experienced project leads” mean?  Do they deliver results?  Why should I care about 3 letters behind their name in that case?

You tell me.

I abhor the process of screening candidates for the PMP certification.  I look at candidates in light of the whole package, and any certification or training will enter into that.  But I have worked with too many people who had the degrees, the certifications, and looked great on paper but fell flat on their faces when it came to getting the job done.

This lie about a PMP certification being a signal of competence is one of the reasons I get so many questions from new project managers about the PMP exam.  They think they have to go get it, even though they have little to no experience yet.  It makes me more than a bit upset.

But…I’m not a Hater

I’m a PMP, even though I didn’t drink any of the k00l-aide that was apparently passed around.

I think certifications of all stripes can be a great thing, especially if in the journey to achieve them you learn tons you didn’t know before.  Your paradigm shifts.  Heck, I help people get certified but I’m adamant about doing it for the right reasons, and in the right way.  One of the primary reasons I got my PMP is because I knew companies do what I’m railing against right now.  It’s true.  And facing reality is a good thing.

At the same time, the primary benefit I received was not the certification itself.  It was the process of studying.  My thinking was broadened.  In some respects, I came to discover how wrong I think the PMI’s approach is in several cases.  One of my early criticisms was that in trying to describe everything, they describe nothing.  I’d rather expose myself to something that is trying to be prescriptive, so I can take the parts that seem to work well and apply them to my own work.  Still, it broadened my thinking and I benefited from it.

pant…pant….wheew….ah…that’s better.

Thoughts?


 

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If you are a Project Manager working in an IT environment, you may have heard the acronym ITIL® (IT Infrastructure Library, a set of books similar in nature to PMI’s PMBOK Guide) or ITSM (IT Service Management – the concept of IT as a “service” to the business). If you haven’t heard of ITIL, you will.  Why?  Simply put: in terms of industry adoption, ITIL is one of the fastest growing frameworks in the IT industry today.

ITIL helps organizations increase IT efficiency, improve quality, and control costs.  In fact, AMR Research reports that IT organizations that have implemented ITIL best practices have saved up to 10% in IT costs without sacrificing the quality of service delivery.  That is why U.S. Computer Economics has projected that approximately 45% of all organizations, both large and small, in the US and Canada will have adopted ITIL best practices in some form by the end of 2008.

High Demand for ITIL Expertise
Companies are turning to ITIL, and the demand for individuals with skills and expertise in this area is increasing.  So much so, in fact, that ITIL certifications rank as some of the highest paid certifications in technology, along with PMI’s CAPM and PMP credentials.  In recent salary surveys from ZDNet’s Tech Republic, PMI and ITIL credentials consistently rank in the top three IT certifications industry wide.  With ITIL’s continued growth in the United States, the demand for IT Project Managers with expertise in ITIL will continue.

Focus is on Process, not Technology
The most compelling and interesting similarity between PMI’s PMBOK Guide and the ITIL books is that both are descriptive frameworks centered around process, not technology.

What this means to you is that both are extremely approachable standards.  For example, the PMP exam does not ask how you would go about creating a milestone task within Microsoft Project.  Rather, it makes sure you understand the importance of creating milestones.

The ITIL books are the same way.  In order to really understand IT Service Management as a practice, you do not need to understand servers or switches.  Rather, you need to understand things like the importance of controlling change, defining service levels, and maintaining a catalog of all your services to the business in terms the business can understand.

Both are bodies of knowledge covering simple principles that are drawn from deep industry experience.  They both detail concepts that are scalable and adaptable to each organization.  For example, the Project Plan for a small, simple project is going to look very different for a large, complex one.  In the same way, the process for managing a minor software patch release is going to have a different scale of requirements compared to a brand new, enterprise-wide software release.

Frameworks on a Similar Mission
In the PMBOK Guide, the goal is to provide project results, on-time and under budget, that meet the needs of the customer.  In the ITIL best practice set, the goal is to provide IT “services” that provide value to the business in an ongoing and cost efficient manner.

Both the PMBOK Guide and ITIL guidance have the same mission, to elevate the profession by adding structure and rigor around what is done.  Both strive to create a common language and deliver predictable results in a repeatable manner.

For example, in projects, there is a tendency to compress planning and/or testing under the pressure of an aggressive timeline.  However, a good project manager knows the importance of planning to alleviate rework later.

In the same way, businesses want IT to be agile and quick to make changes, while avoiding unforeseen consequences.  This is done by putting processes in place to prevent unauthorized changes to the IT infrastructure.  By having the discipline to develop and follow a formal Change Management process, IT organizations can handle more changes and lessen the risk to the production environment.

My Own Experience
I found ITIL to be a great compliment to my Project Management skill set as it covers topics in Change Management, Knowledge Management, etc.  I really wished I had become certified when I first got involved in technology as it would have set me up with an understanding of how IT processes work (or should ideally work) and would have allowed me to better “speak the language” early on with others in IT.

Getting certified has also given me a greater appreciation of the importance of effective Service Management. I would highly recommend that other Project Managers working in (or with) technology look into ITIL certification as a way to compliment the PMP. In today’s competitive market, it sets you apart from the pack and provides you with an expanded toolset for successfully managing projects.

Erika Flora, PMP, ITIL Expert
Principal, Beyond20
erika.flora@Beyond20.com

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PMP Exam Study Advice That Works

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Want to ensure your success on the PMP Exam and actually learn something in the process? pmStudent gives you the solutions you need to succeed. Hiring managers want valuable professionals, so education and experience are critical. Certifications are a part of that mix. Our aim is to arm you with all the background and resources [...]

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Chasing the PMP

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I found a blog today titled “HISTORY of Linux and Minix” and found this particular post interesting. I think the author of this blog is anonymous, but they are giving some good advice for folks who are looking into PMI and the PMP exam in particular. Check it out! Chasing the PMP Certification Exam

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Are You New to Project Management?

by Josh April 17, 2009 Career

I received an email from someone the other day who is very interested in becoming a project manager. She doesn’t have any experience in the field yet, and wanted some advice on how to proceed. She assumed that the PMP exam is what she should be looking into getting. She mentioned that she is saving [...]

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Who values the PMP?

by Ianbond January 22, 2009 PMP

When I’m reading ads and postings for jobs, what does it mean when PMP certification is mentioned? Or when it’s not mentioned at all? Is it a need, a want, or just fear?

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