Keep on Learning - Attribution: leonbidon
I recently went through a course from PMLectures called “Dealing with Difficult People” by Margaret Meloni. I’m earning some PDU’s with it but I also learned a lot of techniques to help me deal better with people I work with every day.
In short, the video presentation goes through tips and techniques for recognizing types of behaviors in others and yourself, methods for dealing with those behaviors, and in cases where you are unable to have an impact on the behaviors, applying risk management to the situation. (AKA, Cover Your Butt)
I found it very helpful. It comes in a zip file and I started watching the video, but then found that the .mp3 files were all nicely organized in a folder for me. I mostly have time for these things when I’m commuting, so I popped those audio files on my MP3 player and listened driving to and from work.
Great job on this training course Margaret!
Link: PMLectures
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{ 2 comments… read them below or add one }
Josh – are you going to sum up all the insights and share them with us when finished? This is an area I continue to be interested in, and any techniques for better managing myself and others would definitely be helpful. Sounds like you found a great course – best ‘o luck!
I look forward to interacting at the next PMI New Media Council session – perhaps this month?
Take care!
Josh – are you going to sum up all the insights and share them with us when finished? This is an area I continue to be interested in, and any techniques for better managing myself and others would definitely be helpful. Sounds like you found a great course – best ‘o luck!
I look forward to interacting at the next PMI New Media Council session – perhaps this month?
Take care!