Interview with Bas De Baar

by Josh

bas-debaar

Bas de Baar discusses Project Leadership in a global and virtual world through his popular blog and video podcast “The Project Shrink”. With over a decade spent in the trenches as Software Project Manager within the publishing, financial and public sector, running multi-national teams, he has a lot to talk about.

Bas holds a masters degree in Business Informatics and lives with his wife in The Netherlands. He is author of the book “Surprise! Now You’re a Software Project Manager” and is a member of The PMI New Media Council. This council brings together industry bloggers, webcasters and podcasters to help PMI advance the profession, to promote the exchange of ideas and knowledge and to make the best use of new social media channels.

joshnankivel Josh: Thank you so much for sharing your background and experience with the pmStudent community Bas! How did you get your start in Project Management?

Bas-debaarBas: I studied Business Informatics at Vrije Universiteit in Amsterdam. As a final practice I had the opportunity to do research at a Project Management department at a large financial institution. The projects they performed suffered from what can be called “interventions”, which were changes triggered by the project environment. Being educated as a plan-driven-pro, I set out my checklist and searched for forgotten process components, only to find out after a couple of months that everything was neatly in place. From standard documents to procedures, they had it all. And still the project went from left to right.

Being the eager beaver that I was, I just kept on looking and looking for the missing ingredient but could not find a single clue to locating the feature or process that would help to solve the pressing problem. At one given moment, I had an “aha”-Erlebniss (a whack on the head), which turned out to be a life altering moment professionally. At the coffee corner, I overheard fellow project team members have a conversation about a procedure that they were not going to follow. My jaw dropped. Not following the official procedure? Not complying with company policies? If they didn’t follow procedure then all the changes implemented were going to be completed without the project manager’s knowledge? The penny dropped. It seems so simple now, but it really rocked my world at the time. They forgot to deal with the people.

This got me hooked on project management. And soon after getting my degree I started doing PM at newspapers in The Netherlands and Germany.

joshnankivel Josh: Who do you look up to and have learned a lot from in relation to project management?

Bas-debaarBas: Without any doubt Barry Boehm (wrote the classic “Software Engineering Economics”). He introduced me to two critical concepts in my thinking about PM:

a) Make everyone a winner (Theory W)

Everyone effected by the project, direct or indirect, has something to say, again direct or indirect, and will do so. Everyone wants to get the best from this project for him personally, or for his (part of the) organization. It’s the job of the software project manager to see that everyone gets what he wants, in one way or another. He has to “make everyone a winner” In this respect, the role of the project manager becomes that of a negotiator.

b) Balancing your approach

In “Balancing Agility And Discipline” he provides insights in when to apply agile methods and when to apply plan-driven methods. Barry argues that for every type there is a kind of project that is suited for one of the approaches. Or a kind of combination.

joshnankivel Josh: How do you manage internal conflicts between members of the your team?

Bas-debaarBas: I just have to refer you to this great explanation by Christina Bowen. She explains it much better than I can :)

joshnankivel Josh: What are your thoughts on leadership versus management?

Bas-debaarBas: Management is about running a project in an organizational context. You are dependent of the organization: they provide you with the authority, the resources, the information, the time and money. Management is about making sure you execute what the larger organization wants and monitor you stay within the dependencies.

Leadership is about independence. You can do everything yourself as a leader, you only need your personality and your own social skills. It is about motivating people, painting a great project vision, making sure every body is informed and heard.

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{ 8 comments… read them below or add one }

Josh Nankivel October 31, 2009 at 4:07 pm

Thanks Bas! I loved the part about discovering non-compliance to process. It reminds me of a story I once heard.

The program manager held a large meeting with all the project managers and functional managers. She talked about the “new organization” and what the roles and responsibilities are.

Someone raised their hand and said, “When are we going to implement this?”

She replied “We already have! All the paperwork is done, and this is the way our organization runs now.”

She acted as if announcing a change or updating documents actually does something by itself. I’m glad you had your “aha” moment about this a long time ago Bas….unfortunately some people never have!

Reply

Josh Nankivel October 31, 2009 at 11:07 am

Thanks Bas! I loved the part about discovering non-compliance to process. It reminds me of a story I once heard.

The program manager held a large meeting with all the project managers and functional managers. She talked about the “new organization” and what the roles and responsibilities are.

Someone raised their hand and said, “When are we going to implement this?”

She replied “We already have! All the paperwork is done, and this is the way our organization runs now.”

She acted as if announcing a change or updating documents actually does something by itself. I’m glad you had your “aha” moment about this a long time ago Bas….unfortunately some people never have!

Reply

Michiko Diby October 31, 2009 at 5:34 pm

Great meeting of the minds! I am turned on to Barry Boehm’s idea about choosing an approach and need to read more about that. I look at it from a culture context approach, asking ‘what is the right type of methodology for this particular culture?’. In any event, I’ll read the book and thanks again Josh! Your work is so important in keeping us all abreast of great thinking out there!

Reply

Michiko Diby October 31, 2009 at 12:34 pm

Great meeting of the minds! I am turned on to Barry Boehm’s idea about choosing an approach and need to read more about that. I look at it from a culture context approach, asking ‘what is the right type of methodology for this particular culture?’. In any event, I’ll read the book and thanks again Josh! Your work is so important in keeping us all abreast of great thinking out there!

Reply

Glen B. Alleman October 31, 2009 at 11:02 pm

Bas,
In the domain we work, leadership is about the mission and vision of the program – as you mention. But it’s also about guiding the project people along the right path to success.

One small example is…

There are many ways to build a program master plan, starting with the WBS and moving to the schedule. Leadership provides the guidance to move all the participants down a path that results in a “compliant” baseline, but also a baseline that is “credible” and one that is more than just the mechanics.

It’s a “program architecture.” Like real architecture (buildings), the Leader must be able to elicit the best from contributors beyond just managing them.

I always enjoy your point of view, even when I’m not able to put it into practice, it stimulates conversations.

Reply

Glen B. Alleman October 31, 2009 at 6:02 pm

Bas,
In the domain we work, leadership is about the mission and vision of the program – as you mention. But it’s also about guiding the project people along the right path to success.

One small example is…

There are many ways to build a program master plan, starting with the WBS and moving to the schedule. Leadership provides the guidance to move all the participants down a path that results in a “compliant” baseline, but also a baseline that is “credible” and one that is more than just the mechanics.

It’s a “program architecture.” Like real architecture (buildings), the Leader must be able to elicit the best from contributors beyond just managing them.

I always enjoy your point of view, even when I’m not able to put it into practice, it stimulates conversations.

Reply

Bas November 1, 2009 at 10:04 am

@Josh: I love your example. Having the aha-Erlebniss is great, but it’s like the matrix: once you start looking at things that way, you cannot go back.

@Michiko: I think culture context is the dominant factor, so I definitely agree with you on that. The book is not perfect, but the authors really try to answer the question most method authors avoid: how to choose when to apply. Sure you’ll like it.

@Glen: that’s exactly what I mean. I like the examples you use from space/defense, an area I am not familiar with. It helps to sharpen my own views and opinion and learn from other domains. And thanks for the kind remarks. Much appreciated.

Reply

Bas November 1, 2009 at 5:04 am

@Josh: I love your example. Having the aha-Erlebniss is great, but it’s like the matrix: once you start looking at things that way, you cannot go back.

@Michiko: I think culture context is the dominant factor, so I definitely agree with you on that. The book is not perfect, but the authors really try to answer the question most method authors avoid: how to choose when to apply. Sure you’ll like it.

@Glen: that’s exactly what I mean. I like the examples you use from space/defense, an area I am not familiar with. It helps to sharpen my own views and opinion and learn from other domains. And thanks for the kind remarks. Much appreciated.

Reply

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