Adam.Clark

My day job entails helping companies implement new project management software. Of all the companies I have worked with, including a number of household names, I would estimate that less than 5% of the managers I work with have any formal project management training. Most managers have project management training by experience in the trenches. Unfortunately, most never leave the trenches and get a better view and experience of project management. It is my experience that while there are many project managers, there are few excellent ones.

About ten years ago, I decided I wanted to learn to be a real photographer. I was tired of the point and shoot experience where more luck than skill was involved in the success of the picture. However, I quickly learned that becoming a serious photographer was quite the expensive undertaking. Besides the expense of upgrading to a professional camera, I was lacking training on how to actually use the machine. Not to mention, the cost of additional equipment ranging from lenses to tripods, and bags to filters. Lastly, the cost of film and development was high. These all became a large barrier to becoming the photographer I wanted to be. Being a college student at the time, I could not really afford to learn photography at a satisfactory pace.

However, over the past few years, new technology has largely reduced the barrier to entry and photography is now a hobby for the masses. In fact, my ability to take endless pictures without film and development costs along with the new built-in tools of my newest camera provides me the ability to progress rapidly. In many ways I can also make up for my mistakes using software and other photography tricks. I am no longer in the gloomy trenches of poor photography, but find encouragement and joy in my success.

I have observed that project management as a whole has paralleled somewhat the changes we have witnessed in photography. Project management also has been a skill for the few, with the barrier to entry being quite high. However, people have still been required to manage projects. Now, similar to photography, we are seeing a boom in technology that is leveling the playing field and giving opportunities for the average manager to be an excellent manager. From new software that is principle based and collaborative to online blogs, courses, books, and other excellent resources, project management is more accessible than ever.

The key to this change from mediocrity to excellence is not simply technology, however. No technology is by itself enough to make a manager excellent. Like photography, the barrier to entry is lowered, but the effort to take advantage of it still requires an investment.

Point and shoot project management just isn’t sufficient. Project managers need to learn the basic principles and best practices for project management. Many, if not most, of these principles are methodology-independent and can be learned for free or low cost through online resources, books, or even courses. The project management tools now available do not require a degree in project management or a PMP. They do, however, require a basic understanding of project management.

Most managers have grown up learning point and shoot project management. Trial and error project management is far too expensive, but it continues to be the most dominant. Organizations and individuals need to put forth the investment to learn. The lower barrier to entry should encourage us all to take project management to the masses!

{ 8 comments }

In his book, The Portable MBA in Project Management, Eric Verzuh states,

“The discipline of project management can lead us astray. With all its structured methods and specialized reports, it can create the illusion that if a person learns the discipline, he or she will surely lead successful projects. Projects are too messy to be ruled merely by organized documentation. The methods and mechanics of project management are essential, but they are not sufficient (Verzuh, pp 12-13).”

Verzuh goes on to explain how successful project managers are first and foremost, successful leaders.

In my years of consulting and training, this has been a recurring truth. Inevitably, no matter how knowledgeable or ignorant of project management an individual is, success in project management is determined by the quality of leadership rather than organizational skills or project management knowledge.

It is always difficult to consult on project management when the problem you observe is largely a leadership problem. How do you approach your client and say, “I’m sorry, but your problem has less to do with project management and more to do with leadership”? You could offend their judgment and talk yourself out of a job unless 1) the client is open-minded enough to listen and learn, and 2) you have the knowledge and skills to help them fix their leadership problem. This kind of change is far more uncomfortable and difficult because it may require a change of personnel or an organizational change, or even a policy and procedure change. Any of these can be uncomfortable by themselves, but most of the time it is a combination of two or more of these issues or other needed changes.

An organization that truly wants to improve project management should be fully willing to consider that poor leadership may be the primary reason for poor project management. It is too easy for most managers to lay all the blame on the lack of proper tools (such as a PM software application) or a lack of buy in from employees. They go hunting for more people, a different software, and/or attempt to install new rules within the organization to secure “buy in.” Inevitably, this will stall criticisms in the name of “change.” What this really should be called is a “cover up.”

Leadership is not always the problem. However, most companies are poor at identifying the difference between a “management” issue and a “leadership” issue. What should a company use to help them identify what type of problem they are encountering? What would make it fair to the parties involved?

I do not suggest here that there is a separation of leadership and management, because that would be false – they go together and one does not exist without the other. However, there is a difference between the two. What I DO suggest here is that any analysis of project management should include/consider leadership as well. Only then will the correct perspective be taken and proper decision making can occur as far as what changes need to be made.

{ 4 comments }