I started to get curious about ITIL, especially in terms of what it might mean for new project managers. I’m also considering going for the ITIL certification myself.
So, I contacted Erika Flora who has written here before about ITIL and it’s applicability to project managers. Please enjoy this interview where Erika answers some of the pressing questions new project managers have about the ITIL certification.
If you have other questions, please leave them in the comments below. I’ll be sure to notify Erika of the comments.
Here are the websites Erika mentioned in the interview.